We’ve compiled answers to the most common questions about our travel services. 

Whether you’re a seasoned traveler or planning your first adventure, you’ll find helpful information below. Simply click on the questions to see the answers. If you have any additional inquiries that aren’t addressed here, please feel free to email us at Support@trodsankofa.com.

Travel Planning Services

1. What travel planning services does Trod Sankofa provide?
As a UK-based travel company, we offer personalized travel planning services, including:

  • Custom itineraries for holidays, honeymoons, birthday trips, and girls' getaways.
  • Visa assistance and guidance.
  • Accommodation, hotel, and flight booking.
  • Recommendations for tours, activities, and unique destinations worldwide.
  • Advice and support to ensure a stress-free travel experience.

2. Can Trod Sankofa plan my entire holiday?
Yes! Whether you're looking for a short weekend trip or a fully curated holiday, we handle all the details, from flights and accommodations to daily activities and unique experiences.

3. Do you offer planning for special occasions like honeymoons or birthday trips?
Absolutely! We specialize in creating unforgettable travel experiences for honeymoons, milestone birthdays, girls' trips, and more. Let us know your preferences, and we’ll design a trip tailored to your celebration.

4. Does Trod Sankofa only plan trips for Ghana?
No, while we offer guided tours in Ghana, our travel planning services cover destinations worldwide. Tell us where you’d like to go, and we’ll help you craft the perfect itinerary.

5. How do I get started with your travel planning services?
Start by contacting us via email or WhatsApp to discuss your travel needs. We’ll work with you to create a personalized plan, including bookings, recommendations, and support throughout your journey.

Tour Booking Services

6. What tours does Trod Sankofa currently offer?
We currently offer immersive guided tours in Ghana, exploring its rich history, vibrant culture, and beautiful landscapes. Jamaica tours are coming soon, so stay tuned!

7. How can I book a tour with Trod Sankofa?
Booking is simple and secure through our website. Visit our Booking Page to select your tour and complete payment online.

8. What is included in the Ghana tours?
Our tours include:

  • Hotel or Airbnb pick-up (starting at 7:30 am, depending on location).
  • Experienced local guides.
  • Snacks and bottled water.
  • Carefully planned itineraries for a safe and immersive experience.

Meals are not included, but we stop at local restaurants where you can purchase authentic Ghanaian cuisine.

9. Do you offer custom tours or single-day options?
Yes, we provide both! You can choose from a full multi-day itinerary or book individual day tours to suit your schedule and interests.

10. Are there additional fees after booking online?
No, there are no additional fees once your payment is completed through our website. Any optional purchases, such as artwork or custom items during your trip, are at your own risk and not part of our terms and conditions.

11. Do I need a visa for Ghana tours, and can you assist with this?
Depending on your nationality, a visa may be required to visit Ghana. We offer visa assistance to help simplify the process for you.

12. When will Jamaica tours be available?
Our Jamaica tours are launching soon! Check our website regularly or contact us for updates.

Booking and Payments

13. How do I make a booking with Trod Sankofa?
Bookings can be made securely via our website. In-person bookings are not currently available to ensure all payments are processed safely and securely online.

14. What payment methods do you accept?
We accept secure online payments via credit or debit card.

15. What is your cancellation policy?
We offer a flexible cancellation policy:

Day Tours:

  • Cancel at least 24 hours before departure for a full refund.
  • Cancellations within 24 hours or no-shows will not be refunded.

Full Package Tours:

  • Cancel at least 28 days before departure for a full refund.
  • Cancellations made 7–28 days before departure incur a 50% charge.
  • Cancellations within 7 days or no-shows will not be refunded.

Check our Terms and Conditions for full details.

16. Are refunds available for missed tours?
Refunds are not provided for missed tours due to personal delays. However, we’ll do our best to reschedule your booking, subject to availability.

Additional Information

17. What should I pack for a Ghana tour?
We recommend comfortable clothing, sturdy shoes, sunscreen, a hat, and any personal essentials. Detailed packing suggestions will be included in your confirmation email.

18. Can I buy travel-related products from Trod Sankofa?
Yes, we offer curated items sourced from our tours, including artwork and crafts. Purchases are optional and made at your own discretion.

19. How can I contact Trod Sankofa for more questions?
You can reach us via:

  • WhatsApp: 07399766871
  • Email: Support@trodsankofa.com
  • Social Media: Instagram or Facebook (@TrodSankofa).

20. Why should I choose Trod Sankofa for my travel needs?
As a UK-based company with a focus on immersive experiences, we provide expertly curated tours in Ghana and personalized travel planning services for destinations worldwide. Whether you're looking for a cultural adventure or a bespoke holiday, we ensure a seamless and unforgettable journey.

 

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